‘Are you crazy? The entitlement’: Instacart customer asks shopper to return to store for ice cream that was out-of-stock

An Instacart shopper’s experience with a customer who asked her to return to the store to purchase ice cream has drawn attention on TikTok, where viewers are stunned by the customer’s entitlement. In the video, user Javonne (@javonne_jay) shared her experience with the customer, who clearly did not check her notifications as she wrote in …

‘We rather give a bad replacement than a refund’: TikToker shows ‘similar item’ Instacart used to replace out-of-stock COVID test

One TikToker ordered an at-home COVID test on Instacart and instead received a colon disease test, sparking debate about the delivery service’s item replacement policy. TikToker Donna (@donnase5) posted a video of the colon disease test she received from Instacart. In the comments, Donna explains that the app never notified her that COVID tests were …