Why Does TikTok Require Users to Enter Their Passcode?

The Gist:

• TikTok users were being prompted to enter their phone passcodes to access the app, and many users were frustrated or confused by this new prompting.
• TikTok has said that the issue has been resolved.
• The password requirement was a glitch and not an intentional update.

One of the reasons that TikTok has become so popular in recent years is that, in addition to the hugely compelling video content available on the app, it’s super easy to use. Now, though, some users have been frustrated by the app continually prompting them to input their phone passcode to view content.

This prompting has left many wondering why TikTok is now requiring users to input their passcode, and whether or not this change is a permanent update to the app. Here’s everything we know about this prompting, and why it has been such a mystery for regular users of the app.

TikTok users have been deeply confused by the passcode requirement, which seems to have been instituted without any official announcement or explanation from the app. Numerous outlets are reporting that the exact reasons for the new requirement are unclear. Also, it isn’t clear whether TikTok made this change intentionally or whether the app is prompting users to enter a passcode because of a glitch.

The issue was first reported in late November 2023, and more users started to notice it throughout December. The timing also aligned with Apple’s introduction of several security updates that were designed to prevent apps from accessing sensitive information on your device. TikTok has come under fire in the past because of its affiliation with China, which some people think makes it a danger to American security.

“The iOS passcode prompt was a bug resulting from an update we’ve begun to introduce in the U.S. in partnership with our U.S. security partner,” a statement from TikTok explained. “This issue impacted a small number of people, we’ve resolved it, and people won’t see the prompt going forward. The passcode is used by the iOS operating system to help verify user identity. Neither TikTok nor our U.S. security partner were able to collect or access people’s iOS passcodes.”