“Do you HAVE to refund her? No. SHOULD you refund her? Probably, if you care about your reputation, especially if you use your name anywhere. Weirdos on the internet will attack you instantly if she shared this and it went viral.”

—u/New-England-Weddings

“Imagine that story being the second Google result for your business. Honesty, not worth the risk. Sometimes, through no fault of our own, we have to pay for problems to go away.”

—u/1922sParkCir

Source: https://www.buzzfeed.com/juliacorrigan/wedding-photographer-bride-asked-refund