So, as far as authentic Chinese restaurants go, most Asian Americans don’t expect the same sort of service they would at traditionally American restaurants. Actually, it’s such a cultural norm that, in 2011, Mai Pham wrote a whole article about it (aptly titled, Why I Don’t Expect Good Service in Asian Restaurants) after reading a review of a Vietnamese restaurant in the paper that made “a big to-do” about poor service.

In the article, Pham said, “To me, however, I didn’t take hasty as poor service, or unsmiling as unfriendly; it’s just the way things are at Asian restaurants, where the focus is more on food than service.”

Source: https://www.buzzfeed.com/victoriavouloumanos/best-chinese-restaurants-tiktok