At one point, it appears Ticketmaster may have temporarily stopped sales in order to address the problems. After more than an hour in the queue, many people reported that a message had appeared on the page saying the queue had been paused. Since then, it appears to have opened back up.

At least some people have managed to secure tickets — including, of course, scalpers. Tickets are already listed on StubHub for thousands of dollars, and even nosebleed seats are going for hundreds.

It’s not yet clear how widespread these issues are. Thousands of frustrated fans have tweeted at Ticketmaster, clamoring for a solution and complaining that the company hadn’t adequately prepared for the demand. Early into the chaos, the company tweeted that it was “aware fans may be experiencing intermittent issues with the site” and is “urgently working to resolve” the problem.

Source: https://www.buzzfeed.com/juliareinstein/taylor-swift-era-tour-tickets-ticketmaster-crash