‘Still no credit card tipping’: Starbucks barista claims corporate is withholding these benefits from workers

According to Starbucks Workers United, the organization has unionized 400 stores and over 10,000 members since banning together in 2021.  The operation claims to be formed by a group of baristas working together to improve their working conditions, giving them the power to negotiate with their employers as “equals.” Last week, they settled with corporate to …

‘I am convinced to buy a Supra’: Car dealership workers reveal the best cars that no one ever buys

After the car enthusiast site, Gear Patrol, released a list of some underrated cars that are not frequently bought, one Toyota car dealership decided to ask its staff, “What’s a good car that no one ever buys?” Auto Fair Toyota is a car dealership in Massachusetts. They asked their salespeople this question and got a …

‘Might as well make yourself useful’: Black customer says Hobby Lobby workers kept following her. Here’s how she got back at them

In the United States, Black people and White people report radically different shopping experiences. According to a 2017 study of middle-class Black shoppers in the New York area, “80% reported experiencing racial stigma and stereotypes when shopping; 59% reported being perceived as a shoplifter; 52% said they received poor or no service; [and] 52% reported …

‘It’s just sitting there’: Viewers divided after customer orders Taco Bell at 3am and workers hold their food ‘hostage’

Taco Bell is never better than it is in the middle of the night after a drunk outing—if you can actually get it. TikToker Warren Manegan (@warrenmaneganvlogs) recently documented his journey trying to grab Taco Bell at 3 am with two of his friends when they found themselves locked in a standoff with workers who …

‘Im cackling at the burner text bc WHAT’: Patient’s call with surgeon’s office drops suddenly. She can’t believe the worker’s response

One woman’s terrible customer service experience has gone viral on TikTok. In a viral video that has racked up over 574,500 views and over 67,300 likes, TikToker Kaileen (@kaileensavannah) told the unbelievable story. “If you’re seeing this, please stop and watch because I have the most outrageous customer service experience without even walking into the …

‘They were not closed’: Customer says McDonald’s workers ignored her while she was sitting in the drive-thru

In our modern digital world of ordering, where convenience reigns supreme and mobile payments have become woven into the fabric of our daily lives, an incident at a local McDonald’s drive-thru, created by TikToker Aliyya Sakina Sadberry (@aliyyasakina), exposed a growing tension between the allure of technology and the value of human connection. With over …

‘That sounds like your problem’: Customer answers phone at Walmart since no workers are around to

In a move reminiscent of another, more fatal one that resulted in his elimination from a game show with a 4.56 million dollar prize, TikToker Husnain Asif (@husnain_asif) took it upon himself to answer a ringing Walmart store phone and assist customers calling about online order issues and inventory questions.  In a viral video posted …

‘He didn’t give me a receipt’: McDonald’s drive-thru workers demand customer show her receipt to pick up Chicken McNuggets

One McDonald’s customer’s drive-thru experience has united nearly 110,000 viewers over the shared frustration of receipts. Kat (@kat71766) captured her ordeal in a relatable first-person narrative TikTok clip. “He didn’t give me a receipt. Oh, my gosh, I’m sorry. I just paid, though,” she says to the McDonald’s worker. Her plight? She’s paid for her …

‘I don’t see what’s the problem with giving me the INFINITI’: Enterprise customer claims workers blocked luxury car reservation

An Enterprise customer went viral on TikTok after alleging that employees discriminated against him because he’s Black. Enterprise tells us this claim is “unfounded.” TikTok user @ateeey0uup uploaded the video, which detailed part of the interaction between the customer and two Enterprise employees. But that account frequently posts snippets of viral clips without citing the …

‘There’s a wall of shame’: Restaurant workers get reprimanded for not getting at least 20% tips

There’s positive and negative reinforcement and then there’s whatever the heck this company is doing. A recent TikTok has revealed the highly questionable motivational policies of an unnamed Florida restaurant. In order to “encourage” its servers and presumably to up their sales, the establishment has created a wall of shame where the waitstaff’s tip percentage …

‘Sounds like the employee has to explain in detail due to bad management’: Viewers divided after manager reads aloud worker’s excuse for missing shift

One man read an employee’s excuse for not coming to work, prompting concerns for how he manages his workers. In a viral video that has amassed over 1.7 million views and 99,600 likes, user @thecflife shared the worker’s detailed message explaining why he had to take a day off. “On today’s reason why somebody doesn’t …