‘I ordered on a screen by myself—no one helped me’: Shake Shack customer says self-checkout machine for asked for a tip, sparking debate
A customer used Shake Shack’s kiosk to build and pay for her order, and she says the machine asked her if she wanted to leave a tip. Her post regarding the tipping option sparked debate about whether the ask is appropriate given she used the kiosk to place her order but workers would still have … Read more