‘We haven’t done same-day exchange for Geek Squad Protection on phones for 6 years’: Best Buy customer won’t accept that they won’t exchange her cracked phone

Workers in the world of customer service face weirdness on a daily basis. That was particularly true for a Best Buy worker who documented an especially strange request from a customer. The TikTok video, posted by user @dallas_ponzo on June 10, has gone viral, accumulating over 1 million views. The video features Dallas, a BestBuy … Read more