‘This robot causes harm’: National Eating Disorders Association’s new chatbot advises people with disordering eating to lose weight
After unionizing, the staff of the National Eating Disorder Association’s (NEDA) support phone line were abruptly fired in March and replaced with a chatbot. Yesterday, many in the larger eating disorder recovery community online tested out the chatbot’s abilities and flagged how it advised them on weight loss. Since 1999, NEDA has run a helpline … Read more