After having their order canceled by the shopper, u/Dominanttallqueen turned to the r/instacart subreddit to ask who was in the wrong. Over eight thousand people weighed in, and commenters agreed that there was definitely some miscommunication going on, mainly on the customer’s end.

“You’re telling him you said it five times, but you didn’t say ‘behind the counter’ until the fifth time,” u/Infumuz wrote, “Then he understood and told you that they didn’t have any behind the counter. The first four times, you just kept saying ‘from the seafood department,’ and he was telling you that the ones in the pic he sent you were from the seafood department. This, sir, makes you the dickhead. Good day.”

Source: https://www.buzzfeed.com/claudiasantos/instacart-subreddit-viral-crab-cakes