34 Rudest Things Customers Have Said

26.

“My daughter lives in Chicago. She worked at a fancy equity theater … They had some shows that there would be no refund, but they would be glad to change your reservation to accommodate. 9/11 happened and they were shut down for several days. They get back to work and customers are all understanding and the box office was making new reservations. But one guy … wanted a refund for one of the nonrefundable shows. She reminded him that he would not get a refund but they would basically set him up at another show. He yelled into the phone that she was no better than the terrorists.”

“Her supervisor saw her face and asked what was wrong and when she told her, the boss was like, oh hell no. She found the guy’s info and saw he was a subscriber and she called him and chewed him out, that she was cancelling his plan and he would be banned from the theater, for life, if he did not apologize to my daughter, then hung up. A very contrite man called her, apologized and told her he would be happy with any show she gave him.”

—treid54