‘Y’all either it’s 10/10s across the board or just don’t take the survey’: Customer says you should always give technicians positive feedback—even if they didn’t solve your problem
After any customer service call, it’s common to receive a feedback form asking a series of questions about the experience. The questions vary—for example, ‘Did… Read More »‘Y’all either it’s 10/10s across the board or just don’t take the survey’: Customer says you should always give technicians positive feedback—even if they didn’t solve your problem