To millennials, Alexis said: “First of all, I feel you! I am a ‘cusper’ myself — or a Zillennial if you will — so I completely understand the feeling of not wanting to take up space or feeling like I need to make myself small. But here’s how I look at it: we beauty professionals are here to make you as a client feel and look your best, with emphasis on the feel. It should be a relationship, a collaborative experience,” she explained.
“I want to hear your thoughts on your style because it’s in your head and YOU need to love it,” she continued. “I am here to provide advice for some aspects you may not realize or see. Understand that you are paying us as professionals to give you the style you are looking for, and sometimes we miss the mark.”
Source: https://www.buzzfeed.com/ravenishak/how-millennials-vs-gen-zers-act-in-salons
