‘I’m ready to switch mobile providers’: Customer of 10 years shocked after T-Mobile increases prices

The United States has some of the most expensive cell phone coverage in the world. A 2018 study from Finnish research firm Rewheel noted that the United States was “the 5th most expensive market among EU28 and OECD countries.” This means that, at the time of the study, the median price per gigabyte of American …

‘ATT, T-Mobile, etc.’: Viewers divided after customer says you should never buy an iPhone from U.S. mobile service providers

A TikToker is alleging U.S. mobile service providers like AT&T and T-Mobile are selling tampered iPhones to unsuspecting customers. But viewers are skeptical, arguing that she maybe getting scammed—but not by the popular U.S. mobile service providers. In a video posted on April 4, TikTok user Jasmine Ng (@jasminee.ng) shared that she discovered her iPhone …

‘Always always always screenshot’: Traveler is stuck at airport during national AT&T, T-Mobile outage, says people can’t pull tickets up

A traveler spoke to the chaos that the national AT&T and T-Mobile outage caused at an airport, as people can’t pull their tickets up. TikToker Leo (@thelifewithleo) speculated that some passengers will be late for their flights as a result. Leo’s video was viewed over 535,000 times. From the heart of an airport, Leo highlighted …

Customer Traded in His iPhone, But T-Mobile Won’t Let Him Get His Old Phone Back After His Info Didn’t Transfer

This is my worst nightmare… A man shared a viral video on TikTok and talked to viewers about how unhappy he was with the experience he had at a T-Mobile store. He explained that he went to the store to trade in his phone and none of his personal information transferred over…doh! And he had …

‘If you leave with this phone that’s stealing’: T-Mobile customer trades in his iPhone but his files didn’t transfer. They won’t let him take it back

Trading in a phone for a discount on a newer one is a tool used by many phone service providers to create a stock of used devices or devices to refurbish, while giving new and returning customers a discount on an upgrade. However, with the degree of importance the modern smartphone holds in the lives …

‘I don’t think you understand what you’re saying.’ T-Mobile Store Erases All Of Woman’s Phone Data And Manager Is Clearly Under Intoxicated

A customer repeatedly asks a cell phone store manager why he’s deleted her phone and in the end his answer will drive YOU crazy! In a back and forth that seems like it’ll never end, the woman asks over and over why the guy deleted her cell when he was meant to connect it to …

‘Even on the flip phones?’: FEMA alert creates chaos for T-Mobile worker who has to shut off alarms on over 30 phones in the store

On Oct. 4, 2023 at 2:20pm EST, FEMA and the FCC conducted a 20-minute emergency test that was pushed to all TVs, Radios, and Cell Phones. If you’re a resident of the United States and had your cell phone on during this time, you may’ve seen an ominous-looking dialog box pop up on your smartphone’s …

‘You can’t use girl math on the girlies’: Customer says T-Mobile tried to trick her with ‘girl math’

A TikToker recently went viral after accusing T-Mobile of implementing girl math logic when trying to convince her to sign up for a higher monthly cell phone plan, with the promise of a free iPhone 15. Girl math is a TikTok trend in which folks justify their spending by breaking down big-ticket items into cost …

‘I have no calls, no messages’: Mint Mobile customer warns viewers after switching from T-Mobile. Apple Store says it’s service

In a recent post on TikTok, user @piscesinacrises issued a public service announcement (PSA) warning potential Mint Mobile users about his personal experiences with the phone service. The video, captioned “Beware of Mint Mobile!!!,” was posted on Thursday, and swiftly gathered over 11,200 views within its first 24 hours. In the video, @piscesinacrises talks about …

‘I don’t understand how sitting is unprofessional’: T-Mobile worker say they got their chairs taken away from them

A T-Mobile employee went viral on TikTok after exposing her job for removing its employees’ chairs.  User @milananerisa, who goes by the moniker “filipina mona lisa,” uploaded the 5-second video. In it, @milananerisa and her fellow employees stand inside of a T-Mobile store—presumably because there’s nowhere to sit.  “they took our chairs,” @milananerisa wrote in …

‘That paycheck is gone in 24 hours’: Military mom living paycheck-to-paycheck has to re-sign T-Mobile contract after phone dies. It’s $55 more a month

A military mom revealed that when her husband’s phone died, they had to renew their T-Mobile contract—and she contends that it’s put her family in a deeper financial hole. The video detailing the saga comes from creator Alex (@alex.ishere1), generating more than 160,000 views in the first five days on TikTok since it was posted …