As the TLC show’s 20th season got underway in July, one viewer questioned Randy about his absence. “Why weren’t you there with the brides?” that viewer asked via Twitter.
“Because of COVID restrictions I couldn’t fly to NYC, was renovating my home, and taking care of my mom,” Randy replied.
In that season premiere, however, Randy explained the COVID-19 precautions at the store — from afar, of course. “Things are looking a little different these days at Kleinfeld,” he said. “There’s plexiglass walls, fewer appointments, we have to space them out, we have to sanitize the dresses. And even with all these precautions in place, Kleinfeld is busy with brides finding their dream gowns.”
He also showed how he was working from home, even as contractors were busy renovating the place. “I’m thrilled that I get to do what I love best: helping brides. Even if it’s over the noise of the jackhammers and the buzzsaws, I get to do what I love.”
Source : https://www.distractify.com/p/why-is-randy-not-on-say-yes-to-the-dress